Effective Date: 11 Jan 2023
Thank you for purchasing products or services from SaketPoswal.com. We are committed to providing you with high-quality content and exceptional customer service. Please read our refund and returns policy carefully before making a purchase.
1. Digital Products and Courses
Due to the nature of digital products (ebooks, online courses, webinars, etc.), we do not offer refunds or exchanges once a purchase has been made. All sales are final. By purchasing a digital product or course, you acknowledge that you are aware of this policy and agree to it.
2. Memberships and Subscriptions
If you have subscribed to a membership or a recurring service (e.g., newsletter subscriptions, premium content access), you may cancel your subscription at any time before the next billing cycle. However, we do not offer refunds for previous charges.
If you are not satisfied with your membership or subscription, please contact us within [30 days] of your initial purchase, and we will review your case on a case-by-case basis. In exceptional circumstances, we may offer a refund or credit toward another service or product.
3. Course/Content Access Issues
In case you face any issues accessing the purchased content, please contact us at [Insert Contact Email]. We will work with you to resolve the issue promptly, either by providing access to the content or offering an alternative solution.
4. Refund Process
If a refund is applicable based on your case, please follow these steps:
- Contact our support team at [Insert Contact Email] within [30 days] of purchase.
- Provide your order details (such as the order number, date of purchase, and reason for refund request).
- Our team will review your request and process your refund accordingly.
Refunds will be issued to the original payment method. Please note that it may take up to [7-10 business days] for the refund to reflect in your account.
5. Non-Refundable Items
The following items are non-refundable:
- Digital products that have already been downloaded or accessed.
- Services rendered, such as personalized coaching or consultations.
- Memberships or subscriptions after the first billing cycle has passed.
6. Changes to This Policy
We reserve the right to update or modify this Refund and Returns Policy at any time. If we make any changes, we will update the “Effective Date” at the top of this page. We encourage you to review this policy periodically for any updates.
7. Contact Us
If you have any questions about our Refund and Returns Policy, or if you need assistance with your purchase, please contact us at:
SaketPoswal.com
Email: refund@saketposwal.com